Interior Design Services for Retail, Hospitality, Wellness and Commercial Spaces

 
 

SERVICES

Our scope of interior design services is tailored to suit your project brief in order to inform the spatial design. Our studio offers a range of services which enables a holistic approach and ensures the space is unified with return on investment. 

 

Strategy

  • Stakeholder engagement

  • Market research/ Trends research

  • Customer experience design (CX)

  • Customer journey mapping

  • Competitor benchmarking

  • Site Selection

  • Persona profiling

  • Design facilitation workshops

Interior Architecture/ Design

  • Concept development

  • 3D renders and fly-throughs

  • Schematic design and space planning

  • Design development

  • Tender & construction drawings sets

  • Approval documentation (e.g. D. A/ certifier approvals)

  • Approval management (council, certifier etc)

  • Finishes & Fixtures, Equipment (FFE) & lighting Selection

  • Consultant co-ordination

  • Custom furniture and fixture design

  • Kit of parts programs

  • Prototyping

  • Design manuals

  • Tender management

  • Construction phase- design services

  • Defect evaluation

  • Sourcing & procurement (focus on sustainable products)

Roll-outs (global)

 

  • Schematic design and space planning

  • 3D Renders

  • Construction documentation packages

  • FFE packages

  • Landlord/ RDM approvals

  • Authority approvals

  • Consultant coordination

  • Shopfitter liaison

  • Feasibility studies

  • Local Adaptations

  • Design Manuals- developing manuals and following manuals

  • Retail stores

  • Food and beverage

  • Shop-in-shop

  • Pop-up stores

  • Travel retail

  • Flagship stores

  • Showrooms

  • Experience centres

  • Fixture design

 

 

PROCESS

  • 1. Immersion and Discovery

    Analyse the business/ existing body of research to identify key factors of the business objectives that will inform the customer experience

    Understanding of the overarching customer persona needs and define

    Considerations for signature experiences in the physical space

    Site visits and workshops

    Competitor analysis and benchmarking

    Stakeholder engagement & market research

  • 2. Concept Development

    Customer journey mapping

    CX strategy

    Zoning diagrams

    Mood images

    Overarching experiential concepts

    Advice on site selection and requirements

    Floor plan (conceptual)

    Concept design including realistic 3d renders/ fly-throughs

  • 3. Design Development

    Design development of the concept into CAD systems

    Detailed floor plan for approval

    Coordination with consultants, town planners, certifiers, landlords, council as required

    Site visits

    Development of a kit of parts strategy for roll-out (includes retail and hospitality, stores, flagships, kiosks, pop ups, travel retail etc)

    May include testing and prototyping

  • 4. Documentation

    FFE (Finishes, Fixtures, equipment) selections and development of FFE schedules

    Finishes boards

    Detailed drawings for tender/ approvals (e.g. council/ landlord) documentation set of drawings. May include: detailed plans, set-out plans, reflected ceiling plan, finishes plans, joinery plans, basic services plans (if required), elevations, joinery and architectural details)

    Design development and refinement. Development of Construction Documentation package with construction details

    Site visits

    Consultants and stakeholder meetings/ coordination

  • 5. Implementation

    Approval management: council, landlord/ RDM, certifier liaison etc

    Tender management with builders

    Answering RFI's

    Design project management during construction

    Sourcing and procurement of FFE items circular and green tag products

    Site visits

    Roll-out services with dedicated teams for each project (global capability)